Shipping & Returns
Shipping & Returns
Deliveries to UK mainland (inc. Northern Ireland)
Europe & non-mainland UK:
For Europe and non-mainland UK deliveries, postage will be charged at of £15.00 plus £5.00 for each additional item thereafter. Items mailed outside the UK will normally be sent Airmail and insured for £30.00. Heavier items may be sent Surface mail (if selected) and will normally be insured for £30.00. If a buyer requires enhanced insurance or an expedited service please email postage@Pleasure-Treasure.co.uk for a quote BEFORE placing your order. www.Pleasure-Treasure.co.uk reserves the right to replace any of the above services, without notice, for a similar or enhanced service, where we deem it to be more appropriate. Enhanced insurance up to a value of £200.00 starts at just £1.00 extra and is highly recommended.
Rest Of The World:
Sorry but we do not currently ship to the Rest Of The World
Returns
Faulty goods - send the item back to us with a note stating the problem, and the order reference number for the original purchase. We will exchange the item for you, or credit your account if this is not possible.
Unwanted goods - Pleasure Treasure do not operate a sale or return policy. Any credit for goods returned to us as unwanted will be less a 25% restocking charge, subject to the following conditions:
The goods must be unused
The goods must be in their original condition & packaging
The goods must be received by us within 14 days from the day you receive your order
Lingerie and items of clothing are non refundable and non exchangeable
N.B. If we suspect that the goods have been used or any of the above conditions are not met then we reserve the right to return the goods to you. Items supplied in sealed packaging that have been opened are non refundable and non exchangeable
Deliveries to UK mainland (inc. Northern Ireland)
Europe & non-mainland UK:
For Europe and non-mainland UK deliveries, postage will be charged at of £15.00 plus £5.00 for each additional item thereafter. Items mailed outside the UK will normally be sent Airmail and insured for £30.00. Heavier items may be sent Surface mail (if selected) and will normally be insured for £30.00. If a buyer requires enhanced insurance or an expedited service please email postage@Pleasure-Treasure.co.uk for a quote BEFORE placing your order. www.Pleasure-Treasure.co.uk reserves the right to replace any of the above services, without notice, for a similar or enhanced service, where we deem it to be more appropriate. Enhanced insurance up to a value of £200.00 starts at just £1.00 extra and is highly recommended.
Rest Of The World:
Sorry but we do not currently ship to the Rest Of The World
Returns
Faulty goods - send the item back to us with a note stating the problem, and the order reference number for the original purchase. We will exchange the item for you, or credit your account if this is not possible.
Unwanted goods - Pleasure Treasure do not operate a sale or return policy. Any credit for goods returned to us as unwanted will be less a 25% restocking charge, subject to the following conditions:
The goods must be unused
The goods must be in their original condition & packaging
The goods must be received by us within 14 days from the day you receive your order
Lingerie and items of clothing are non refundable and non exchangeable
N.B. If we suspect that the goods have been used or any of the above conditions are not met then we reserve the right to return the goods to you. Items supplied in sealed packaging that have been opened are non refundable and non exchangeable
